Over the past few years, the world including Cambodia was impacted by the spread of the COVID-19 pandemic. Major economic drivers including garment manufacturing, tourism, construction and real estate slowed down to a certain extent. Meanwhile, inflation was on the rise while the production chain, exports and imports could not operate smoothly. To restore our economic growth and enable businesses to reopen, the Royal Government of Cambodia has rolled out a number of policies. The vaccination program, which included basic doses and boosters, for people across the country, has been a tremendous success if compared with other countries in the region. The COVID-19 mortality rate in Cambodia is also low. This program has allowed Cambodia to reopen its borders and welcome local and foreign visitors quickly.
 
At the meantime, Family Microfinance continues develop the strong financial foundation, built on products and services, and continue expand business based on long term strategic plan. Under the long-term business objective, the Family Microfinance keeps on its transformation process by upgrading talent pool quality, widening services range, broadening customer base, enhancing infrastructure and providing digital Family Microfinance solutions in order to meet the market demand.  Moreover, in 2022 Family Microfinance has started to upgraded the loan request through the website, the process is not only improved the turnaround time but also facilitate customer in apply for loan. We have also enhanced extend that further with e-KYC module to make this service commitment for greater financial inclusion in the country.

We believe that the development in supervisory and regulatory framework is the one of the key elements to influent the Family Microfinance business model and strategy; therefore, we have implemented and reached the regulatory requirement, continue to closely monitor the regulatory ratio and maintain the position of Riel lending to meet 10% of total loan portfolios.

On the other hand, I would like to thank the CEO, management and all the staffs for their hard work and commitment to achieve the goals of our institution even in this Covid-19 pandemic.

Mr. WU Chen

Chairman